Frequently Asked Questions

Here are some common questions about our residential services. If you don’t see your question here, feel free to reach out to us at Southern.Manor.Co@gmail.com—we’re happy to help!

General Questions

1. What types of residential projects do you offer?
We specialize in a wide range of residential services, including:

Custom Home Construction
Home Remodeling and Renovations (e.g., kitchens, bathrooms, living spaces)
Timber Frame Projects (e.g., homes, barns, pergolas)
Home Additions
Outdoor Living Spaces (e.g., decks, porches, pergolas)

2. What is timber framing, and why should I choose it for my home?
Timber framing is a traditional construction method using large wooden beams joined by Mortise and Tenon Joinery, secured with wooden pegs. This technique creates strong, durable, and beautiful structures. Timber framing adds a timeless, rustic charm and showcases the natural beauty of wood, while also offering superior longevity and structural integrity.

3. Do you offer design services?
Yes, we work closely with you to design your project from start to finish. We provide detailed 3D models so you can visualize your project and ensure it meets your vision before construction begins.

4. Can you help with smaller projects like a single room renovation or outdoor feature?
Absolutely! Whether you’re looking to update a single room, build a pergola, or add a deck, we’re happy to assist with projects of all sizes.

Customization and Materials

5. Can I customize the design of my home or project?
Yes, all of our projects are fully customizable. From the size and layout to finishes and materials, we work with you to tailor every detail to your preferences and needs.

6. What materials do you use?
We use high-quality, durable materials, including premium wood for timber framing, custom cabinetry, and finishes. Our goal is to ensure your project not only looks stunning but also stands the test of time.

7. Can I request a specific finish or color?
Absolutely! We offer a variety of finishes and colors, and we’re happy to accommodate custom requests. Keep in mind that due to the natural variations in wood, finishes may vary slightly from piece to piece, adding to the unique character of your project.

Timeline and Process

8. How long does it take to complete a residential project?
Lead times vary depending on the scope and complexity of the project:

Custom Furniture and Home Decor: 2 to 3 months.
Timber Frame Projects, New Home Construction, and Renovations: Lead times will be discussed during the planning phase.

While we aim to meet estimated timelines, factors like weather, humidity, and supply chain delays can impact the schedule.

9. What’s the process for starting a project?

Consultation: We begin with a discussion about your vision, budget, and timeline.
Design and Planning: We create a detailed design, including 3D models.
Construction: Once the design is approved, we begin crafting and building.
Completion and Final Touches: We complete the project with meticulous attention to detail, ensuring everything meets your expectations.

Payments and Policies

10. Do you require a deposit?
Yes, for all jobs other than furniture and home decor, we require a 50% non-refundable deposit at the time of order placement.

11. Are orders and projects refundable?
Due to the custom nature of our work, all orders and deposits are non-refundable once production has begun.

12. What happens if my project is delayed?
While we do our best to meet estimated timelines, external factors such as weather and supply chain delays may affect project completion. Cancellations due to overdue lead times are not accepted, but we’ll keep you updated throughout the process.

Frequently Asked Questions

General Questions

Customization and Materials

Timeline and Process

Payments and Policies

Other Questions