Frequently Asked Questions

Below are answers to common questions about our commercial construction and renovation services. If you have additional questions, please don’t hesitate to contact us at Southern.Manor.Co@gmail.com.

General Questions

1. What types of commercial projects do you handle?
We offer a wide range of commercial services, including:

New Commercial Construction (e.g., storefronts, offices, restaurants)
Commercial Renovations and Remodeling
Timber Frame Projects (e.g., retail spaces, restaurants, event venues)
Custom Cabinetry and Built-Ins
Specialty Projects tailored to your business’s unique needs

2. What is timber framing, and why is it a good choice for commercial projects?
Timber framing uses large wooden beams joined by Mortise and Tenon Joinery, secured with wooden pegs. It adds a distinctive, rustic aesthetic while providing exceptional durability and strength. Timber framing can give your commercial space a timeless, eye-catching look that draws customers and enhances your brand.

3. Do you work with specific industries?
Yes, we tailor our services to a variety of industries, including retail, hospitality, food service, and more. Whether you’re creating a welcoming storefront, a cozy café, or an impressive event venue, we can help bring your vision to life.

Customization and Materials

4. Can I customize the design of my commercial project?
Absolutely. We specialize in custom designs that reflect your brand and meet your business’s functional needs. From layout and timber frame accents to custom cabinetry and finishes, every element can be tailored to your specifications.

5. What types of materials do you use in commercial projects?
We use only high-quality, durable materials, including premium wood for timber framing, cabinetry, and custom finishes. These materials ensure that your commercial space is both beautiful and built to withstand daily use.

6. Can you create custom cabinetry or built-ins for my business?
Yes, we offer custom cabinetry and built-ins designed to maximize functionality and complement your commercial space’s style. These are ideal for retail displays, restaurant storage, office organization, and more.

Timeline and Process

7. How long does it take to complete a commercial project?
Lead times vary depending on the scope and complexity of the project.

Small Renovations or Custom Cabinetry: A few weeks to a couple of months.
Timber Frame Structures or New Construction: Lead times will be determined during the planning phase.

While we strive to meet all estimated timelines, external factors such as weather, supply chain delays, and permitting can impact the schedule.

8. What is the process for starting a commercial project?

Consultation: We start by discussing your business’s needs, vision, and budget.
Design and Planning: We develop a custom design, including detailed 3D models for approval.
Construction: Once the design is finalized, we begin building and crafting.
Completion and Final Touches: We finish the project to your specifications, ensuring everything is ready for your business to thrive.

Payments and Policies

9. Do you require a deposit?
Yes, all commercial projects require a 50% non-refundable deposit at the time of order placement.

10. Are commercial orders refundable?
Due to the custom nature of our work, all orders and deposits are non-refundable once production begins.

11. What happens if my project is delayed?
While we work diligently to meet timelines, factors like weather, supply chain delays, or permitting can impact completion. Cancellations due to overdue lead times are not accepted, but we will keep you updated throughout the project.

Frequently Asked Questions

General Questions

Customization and Materials

Timeline and Process

Payments and Policies

Other Questions